Privacy Policy

• Contact & company details — name, work email, phone, company name, and (for B2B accounts) trade licence and address.
• Order & quotation data — products, quantities, branding choices, delivery addresses and order history.
• Artwork — logos and files you upload for branding.
• Payment information — processed securely by our payment provider (Stripe); we do not store full card numbers on our servers.
• Technical data — basic usage and device information collected via essential cookies to keep the site working.

• To prepare quotations, process orders and payments, and deliver your products.
• To produce and proof your branded items and manage your account and client portal.
• To issue VAT invoices and meet our legal, tax and accounting obligations.
• To communicate with you about orders and, where you’ve agreed, relevant offers.

We share data only as needed to serve you, with:

• Payment providers (Stripe) to process payments securely.
• Couriers & logistics partners (e.g. Aramex) to deliver your order.
• Service providers that host our website and send transactional email on our behalf.
• Authorities where required by law.

We do not sell your personal data.

We use essential cookies to keep you signed in and remember your cart. We ask for consent before using any non-essential (analytics or marketing) cookies, and you can decline them.

We keep your information only as long as needed to provide our services and to meet legal and tax record-keeping requirements, after which it is securely deleted or anonymised.

We apply appropriate technical and organisational measures to protect your data, including encryption in transit and restricted access. No method of transmission is completely secure, but we work to safeguard your information.

You may request access to, correction of, or deletion of your personal data, and object to certain processing. To exercise any right, email info@nexentgifts.com and we will respond within a reasonable time.

Some of our providers may process data outside the UAE. Where they do, we take steps to ensure your data receives an appropriate level of protection.

For any privacy question or request, contact us at info@nexentgifts.com, 04 228 9188, or Warehouse 12, Amman St, Al Qusais Industrial 3, Dubai – UAE.